Our recent PBLP webinar, Mindfulness in Practice: The Heart Sink Patient, offered a practical exploration of how mindfulness can support physician well-being during challenging clinical encounters. The session examined strategies for navigating interactions with “heartsink” patients, encouraged reflection on the role and limits of empathy, and introduced tools, such as self-compassion, that can be integrated into everyday practice.
The webinar was led by Dr. Jill Bailey, a family physician, mindfulness teacher, and advocate for physician wellness. Dr. Bailey also authored our Physician Wellbeing module and leads the Mindfulness Skills for Busy Physicians course at the FMPE.